π¬FAQ
Got Questions? We've Got Answers
Here are the most common questions from parents. Can't find an answer? Contact us!
What ages are DODOHO sunglasses designed for?
Our products cover children aged 0-14, divided into four series: Baby (0-2), Toddler (2-5), Kids (5-10), and Tweens (10-14). Each series is specifically designed for the face shape and needs of that age group.
What protection do the lenses provide?
All DODOHO sunglasses provide 100% UV400 protection, blocking both UVA and UVB rays. Some models also feature polarized lenses to reduce glare for clearer vision.
Are the frame materials safe?
Yes, we use medical-grade TPE/TR90 materials, free from BPA, phthalates, and other harmful substances. The frames are soft and flexible β they won't break even if kids accidentally sit on or twist them.
How do I choose the right size?
We recommend choosing the series that matches your child's age. Each product page has detailed sizing information. If you're unsure, feel free to contact our customer service team for personalized recommendations.
Can I return or exchange items?
Yes! If you have any issues within 7 days of receiving your order, you can apply for a return or exchange. Items must be in new, unused condition with original packaging. See our Returns Policy page for details.
How long does shipping take?
Standard shipping within Taiwan takes about 1-3 business days. Outlying islands may take 3-5 business days. A tracking number will be provided after your order is placed.